FRANCHISING FAQS

FRANCHISEE FAQs

1. Does SERRA require me to possess certain qualifications to start a franchise? I’m really enthusiastic about setting up a high-quality pre-school, but I do not have appropriate experience in the segment. Would I still make the cut?
The only qualification you need is an entrepreneurial spirit and the willingness to succeed. As long as you are enthusiastic about providing quality education and have reasonable financial resources, you will be able to do well as a SERRA franchisee. You do not need any prior pre-school experience to start a SERRA franchise.
2. I currently own a pre-school. Is it possible to convert it into a SERRA franchisee school?
Yes. You are welcome to join us and convert your existing school into a SERRA franchise school.
3. What kind of property is required to set up a franchised unit?
An independent bungalow or ground floor area with outdoor space located in a good residential society will be ideal for setting up a franchised unit.

4. What are the requirements in terms of space and area?
You will require a minimum area of 2000 sq.ft and a separate outdoor space.
5. Will you provide help in finding suitable location to start the school?
Yes. Once you sign the agreement, our team will assist you in evaluating the market and identify an appropriate location for your school.

6. How much will I need to invest?
The investment amount would be ranging from Rs. 15 – 20 lakhs.
7. How much working capital is required in addition to this?
The working capital amount will vary depending on each location.
8. What are the types of fees involved in the Franchise?
You will need to pay a non-refundable Initial Franchise Fee at the beginning of the Franchise term. On a continuing basis, you will also be required to pay Royalty fees that are a percentage of your sales turnover for that period.
9. What is the franchisee fee payable?
The franchisee fee is a one-time payment of Rs. 3 -6 lakhs depending on the location.

10. Is financing available?
We do not provide financing, but we can connect you to banks that have special schemes for entrepreneurs.
11. How soon can I recover the capital invested?
You can recover the invested capital from the second operational year.
12. Is the agreement renewable and what is the validity period?
Yes, you can renew the agreement. It is valid for 5 years.
13. What kind of support is provided to the franchise before launch of the school?
We provide a comprehensive 5-tier support system that will ensure mutual growth and success to our franchise units. Assistance will be provided across various forms such as:
• Personalised support
• Recruitment & Training
• Marketing Guidance
• Academic Research & Development
• Systems and Quality Control
14. What kind of IT support is provided to the franchisee?
We have Enterprise Resource Planning (ERP) system, which is an online school management program that is used for day-to-day school operations.
15. What form of continuing operational guidance will I receive?
We have a school support team to provide guidance and extend support to our business partners for infrastructure set up, class observations, curriculum implementation, quality checks and conducting training programs for teachers at regular intervals.
16. Do you provide supplies such as books, uniforms, equipments for the school?
Yes, we will provide you with books, worksheets, curriculum, study materials, uniforms and equipment. We have our own warehouse and with the help of our logistics management team, schools will be provided with all the required supplies.
17. Where is the Franchisee training done?
The training is conducted on site as well as at the Head Office.
18. How soon can the school be in operation once I have been accepted as a franchisee?
The school can be operational within 60 working days.
19. How do I proceed from here?
All you have to do is click here or call us directly. We will get in touch with you shortly.

We have attempted to address all your doubts in this section. However, if you have any more queries, you can get in touch with us and get a prompt reply. Thank you for your interest in SERRA.

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